Shipping policy

Last updated: 2 September 2026

Where we ship

Husheva ships across the United States.

Processing time

Orders are prepared and dispatched within 2 to 4 business days of purchase. We do not process or dispatch on weekends or public holidays.

Delivery time

Typical door-to-door delivery is 2 to 4 weeks. Our devices are shipped by our manufacturing partner, which is what keeps the price a fraction of what comparable equipment costs. The trade-off is that it takes longer than a domestic warehouse would.

Delivery estimates can be affected by customs clearance, carrier delays, weather and peak season volume.

Tracking

Every order ships with a tracking number, which we email you as soon as the parcel leaves. Long gaps between tracking updates are normal while a package is in customs or in transit; it has not been lost.

Shipping costs and duties

Shipping costs are calculated and displayed at checkout before you pay. In rare cases import duties or taxes may apply; these are set by the customs authorities of the destination country and are not charged by us.

Incorrect addresses

Please check your delivery address carefully. If you spot a mistake, email us at info@husheva.com straight away and we will correct it if the order has not yet shipped.

Late, lost or undelivered orders

If your order is late, stuck or has not arrived, email us at info@husheva.com before doing anything else. We will trace it, and if it cannot be found we will replace it or refund you in full. You do not need to open a dispute with your bank to get this resolved.

SCALEBRIDGE LLC (trading as Husheva), 2105 Vista Oeste NW, Ste E 1185, Albuquerque, New Mexico 87120, United States